Scheduling Basics

Scheduling (Basics) Click on the Calendar icon at the left: Go to Shifts Select your name from the search bar at the left: Click on Workday (or the type of time that you are scheduling):         Now using the slider bar set your shift hours. In this case, 8:30-17:00 If you are […]

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Appointment for multiple veterinarians

There may be times you need to book an appointment for multiple veterinarians simultaneously, such as for a surgery. Click calendar time to book an appointment.  Add reason and time, then in the veterinarian field add one by one the veterinarians who are booked for the appointment.   In the calendar, you see the booking […]

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Day plan

You are now able to view the days plan with appointments and shifts in Provet Cloud day plan, available for Premium level subscriptions. You can also print out the plan for a selected day. It is possible to filter by wards and work teams.   To use the dayplan, define the wards and work teams in Settings […]

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SMS and e-mail messages text enhancement

Add placeholders to SMS confirmations and reminders Add predefined message texts to Reason for Visit types. Automated application on SMS confirmations and reminders when Reason is used. It is possible to apply placeholders to SMS texts to SMS appointment confirmations and reminders. This enables using automatic copying of Patient name, date, time, department details for […]

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Automated Reminders

You are able to create automated reminders for your clients to remind them for upcoming vaccination, health check or other appointment. Enable Reminders in Settings > Department > Reminder settings Add Reminder Template and Creation Rules in Settings >Reminders Add first the Title for the template for example Vaccination reminder, Health Care Check or Tooth […]

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Online booking

Online booking enables your clients to make appointment reservations online, even when your clinic is closed or your telephone line is busy. Online reservations of appointments will serve both your clients and you, as you may dedicate more time to other tasks. It is also a way to attract more clients. You decide which services or […]

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Scheduling – Shift planning and scheduling

You are able to plan the shifts and working schedules for your personnel via Scheduling-Shift planning. A person whose shift you want to work on may be filtered from the left-hand side “+” sign. The type of shift may be modified from the top of the screen – work day for veterinary practice, office hours or holiday. […]

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Client Communication

Regular communication with your Clients improves customer satisfaction and loyalty. You have the option to communicate with a Client directly from Provet Cloud. For example, you can send SMS messages and e-mail reminders for forthcoming vaccinations or health checks, mail the satisfaction questionnaire or home treatment advice after the Consultation visit. Sending attachments You are also able to […]

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Creating a New Patient

Typically a New Patient is created when booking an appointment. However you may also create a new Patient from Clients & Patients. The patient is always linked with a Client. In the case of a New Client, please create a new Client before you create a New Patient. You can do that from Clients & […]

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