Regular communication with your Clients improves customer satisfaction and loyalty.

You have the option to communicate with a Client directly from Provet Cloud. For example, you can send SMS messages and e-mail reminders for forthcoming vaccinations or health checks, mail the satisfaction questionnaire or home treatment advice after the Consultation visit.

ProvetCloud_ClientCommunication

Sending attachments

You are also able to send attachments such as laboratory results sheet or referral opinion to your client from Patient > Tools > Send e-mail.

First the file you want to attach needs to be uploaded to Notes and Communication of the Patient (drag and drop or e-mail to your own provet e-mail).

Provet Cloud - sending attachements by email

 

After the attachment is in Notes and Communications, you can select Tools > Send e-mail from the green button on right-hand side. The files in the patient Notes and Communications will be listed. Select the ones you want to send.

Provet Cloud send attachements